At 15, she moved back to London alone while her family stayed in Pristina, paid rent waitressing, and posted covers to YouTube. Warner Bros. signed her in 2014. "New Rules" hit number 1 in the UK in 2017 and became the kind of anthem that gets played at girl's nights worldwide. The 2019 Grammy for Best New Artist came with a speech where she called out Recording Academy president Neil Portnow for telling women to "step up." She stepped up, on camera, in front of everyone.
Future Nostalgia dropped mid-pandemic and owned that year anyway, with "Levitating" and "Don't Start Now" both peaking at number 2 on the Billboard Hot 100. Radical Optimism (2024), produced with Tame Impala's Kevin Parker, had the biggest UK opening week for a British female artist since Adele's 30, selling 46,300 units. The Radical Optimism Tour grossed $141.1 million across 59 shows in 2025. She didn't become a pop star who mattered culturally. She became a pop star three countries compete over.
Her grandmother suggested the name "Dua" (Albanian for "love"), and she spent her childhood wishing it were something more English. Both grandfathers were historians; her father fronted a Kosovan rock band that raised her on Bowie, Radiohead, and Dylan. She co-founded the Sunny Hill Festival in Pristina with her father, which is either a passion project or soft power disguised as a music festival. A 2020 Instagram post showing a Greater Albania map briefly made her a regional controversy. She called it a misunderstanding. The Balkans remained skeptical.